FAQs
Got a question about Snuggz?
Take a look through our FAQ's below. If you can't find the answer you're looking for, then please get in touch with us via our Contact Us page or our email is at the bottom of the page!
Standard delivery is free on every UK order, with no code needed, and usually arrives within 2-5 working days. Express delivery within 1-2 working days costs £3.99. We aim to dispatch all orders same day when placed before 2pm.
We have got the perfect fit for all ages from 3 - 103! Check out our size guide for more help on the best fit for you. Due to the longline nature of our hoodies, please ensure your size choice does not restrict a childs' ability to walk freely.
We're glad you asked! Our Snuggz Lite range is our same, fantastic oversized hooded blanket, but without that warm, Sherpa fleece lining. Think super cosy and soft, but a lighter weight hoodie, allowing you to move more freely and enjoy all year round!
Our Snuggz Original hooded blanket is our snuggliest, warmest, comfiest oversized hooded blanket. This double-layer hoodie has a super soft Sherpa fleece lining, guaranteed to keep you warm and snug.
We regularly run offers and promotions exclusively for our newsletter customers. Make sure you sign up to receive our newsletters at the bottom of this page to be added to our mailing list, and we'll send you a little surprise over email!
Depends what you prefer. Here at Snuggz, we pride ourselves on fantastic quality, unique styles designed in the UK and being the cosiest and softest hooded blanket on the market!
This couldn't be easier! All of the Snuggz range are machine washable at 40 degrees and are super quick to dry. Also, small spills and stains simply wash away, so you can be sure any little accidents are quick to sort!
You have 30 days from the date of delivery to return your product. To start a return, please contact us at hello@snuggz.com and we will be happy to help.
Once we have received and inspected your return, your refund shall be issued.
All Snuggz products must be returned to us with all tags and labels still intact in order to receive a refund.
Should you receive a faulty Snuggz product, please get in touch with us using the above email address or our Contact Us form and we will be happy to sort this for you.
Unfortunately, once an order has been placed via our website, we are unable to cancel or amend any part of your order.
We are a UK based company and can be contacted via our inbox at hello@snuggz.com